If the client's issue is unresolved after a period of 30 days from the date of first raising the issue through email, or the client is not satisfied with the response provided the customer may, post completion of 30-day period from the date of first raising the issue, write to the Compliance Officer at:
The Compliance Officer
7, Panch Ratan,
7/128, Swaroop Nagar
Kanpur – 208002, Uttar Pradesh, India
Note: If any case needs additional time, Mittal Consulting will inform the client the reasons for the delay and provide expected timelines for resolution of the issue.
If the complaint is not resolved by compliance officer in next 15 days, or if the client is not satisfied with Mittal Consulting's grievance redressal, the client may, approach SEBI at: www.scores.gov.in and can lodge complain in “Complaint Registration” under “Investor Corner” or approach https://smartodr.in/login
In case, you are not able to register a complaint online, investors may send their complaints to: Office of Investor Assistance and Education, Securities and Exchange Board of India, SEBI Bhavan. Plot No. C4-A, ‘G’ Block, Bandra-Kurla Complex, Bandra (E), Mumbai - 400 051.